Shipping Policy

Last updated: October 2026

Delivery Area

Shopease delivers to addresses across Pakistan through trusted courier partners.

Processing Time

Orders are processed within 1 to 2 working days after they are placed. Orders placed on weekends or public holidays are processed on the next working day.

Delivery Time

• Major cities: typically 2 to 4 working days after dispatch.
• Other cities and remote areas: typically 4 to 7 working days after dispatch.

These are estimates. Delays can occur due to weather, courier workload or events outside our control.

Shipping Charges

Shipping charges, if any, are shown at checkout before you pay. Any free-shipping offers will be clearly stated on the store.

Tracking

When your order is dispatched, we'll share tracking information where the courier provides it.

Delivery Issues

Please provide a complete, accurate address and a reachable phone number. If a delivery fails because of incorrect details or because no one was available to receive the parcel, additional charges may apply for re-delivery.

Damaged Parcels

If your parcel arrives visibly damaged, please take photos and contact us within 48 hours. See our Return & Refund Policy.

Questions?

Contact us through our Contact page.